Refund policy
Return & Refund Policy – Goodiez
At Goodiez by Chahat Boutique, we strive to provide the best quality kids clothing. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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Returns are accepted within 7 days of delivery.
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Item must be unused, unwashed, and in original packaging with tags.
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Returns are only applicable for size issues, damaged product, or wrong item received.
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Products purchased during sale/clearance are not eligible for return (unless damaged).
Return Process
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Go to the return page using the link provided on your delivery page.
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Enter your Order ID and select the item you want to return.
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Choose the reason for return and submit your request.
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Once submitted, the return will be automatically processed and reverse pickup will be scheduled (if available).
Refunds
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Once we receive and inspect the returned item, refund will be initiated.
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Refund will be processed within 3–5 business days.
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Amount will be refunded to:
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Original payment method, OR
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Store credit (based on customer preference)
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Non-Refundable Items
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Used or washed products
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Items without tags
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Customized products (if any)
Damaged / Wrong Product
If you receive a damaged or incorrect product:
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Report within 48 hours of delivery
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Share clear photos/video
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We will provide replacement or full refund
Cancellation
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Orders can be cancelled within 12 hours of placing order
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Once shipped, cancellation is not possible
Contact Us
For return & refund requests:
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Email: chahatboutique1@gmail.com
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Brand: Goodiez by Chahat Boutique
Thank you for shopping with Goodiez!